Full Time Assistant

PACSUN•Atlanta, GA

6d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line-sales-driven, profitable, and productive store. The role motivates the team through company core values, supports a customer-focused selling culture, ensures store KPI execution, and holds employees accountable to policies and procedures. The Assistant Store Manager supports customer service, store and stockroom organization, visual standards, merchandise flow, and operational efficiency. The position also coaches and develops associates, delegates work, supports employee engagement, and contributes to recruiting, retaining, and developing talent. The role requires flexibility to work 32–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, handle or feel objects, reach, twist, and squat frequently.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure team members deliver an engaging, positive, authentic, customer-focused experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate as appropriate.
Share customer feedback with the leadership team to improve the customer experience.
Maintain a clean, organized, and safe store and stockroom.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach Sales Associates and provide performance feedback.
Recognize and reward outstanding performance to support associate engagement.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operational processes.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand by demonstrating passion and affinity for products, brands, fashion, and trends.
Model company core values and motivate others.
Learn about products, brands, fashion, and trends.
Operate with integrity and confidentiality and set an example for leaders and associates.
Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent.
Serve as a leader of company culture, norms, and conduct while remaining approachable and encouraging associate feedback.