Assistant Store Manager - Famous Footwear

Caleres•Camarillo, CA
•$22 - $25•Onsite

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you help deliver a positive shoe-store experience for the whole family through customer engagement. You lead the store in the Store Manager’s absence and develop your ability to motivate a team toward sales targets and growth goals. Through personal example, training, and development, you help create an in-store culture that builds customer loyalty to the store, its brands, and the company. You stay current on product and presentation trends and support the store team’s product education. The role combines customer connection, talent discovery, retail operations, sales performance, team culture, and store leadership. You coach associates in customer-focused selling behaviors, collaborate with the Store Manager on hiring and staffing, and help ensure daily operations and company programs are carried out consistently. When the Store Manager is away, you take on store leadership responsibilities and help develop team members in partnership with the Store Manager. This position requires frequent movement on the sales floor and the ability to lift up to 40 pounds. Scheduling must be flexible to meet business needs, including nights, weekends, holidays, and extended hours.

Requirements

  • High school diploma or GED.
  • At least 1 year of sales experience; retail sales preferred.
  • Experience interviewing, hiring, and training people.
  • Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
  • Ability to train, coach, and develop associates in customer experience and operational tasks.
  • Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
  • Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
  • Advanced working knowledge of general retail practices and procedures.
  • Basic computer skills.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Retail sales experience.
  • Experience as a team leader.
  • Experience mentoring and training associates in selling techniques and operational processes.

Responsibilities

  • Inspire associates to build customer relationships and deliver operational excellence through coaching on customer-connection selling behaviors.
  • Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates focused on customer service and sales.
  • Manage daily retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise shoppable.
  • Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
  • Take accountability for sales goals and contribute to store performance by applying insights and observations with the Store Manager.
  • Promote an inclusive, respectful, positive team environment and lead by example to support associate engagement, retention, effort, and performance.
  • Act as store leader when the Store Manager is away.
  • Support compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
  • Assess team members’ strengths and development opportunities and help develop internal talent with the Store Manager.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow into corporate-office roles.
  • Relaxed dress code and a supportive, hands-on small-team setting.
  • Access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • 24/7 employee assistance resources, including emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health, and retirement benefits for eligible full-time associates.
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