Full Time Assistant

PACSUN•Idaho Falls, ID

25d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role motivates and inspires employees by modeling company values, supporting a customer-focused selling culture, ensuring execution of store KPIs, and holding employees accountable to company policies and procedures. The position supports store operations and the customer experience through floor supervision, coaching and feedback, task delegation, visual execution, merchandise presentation, and maintenance of a safe, clean, and organized store and stockroom. It also contributes to leadership, talent development, collaboration, and accountability across the store community. This is a full-time position requiring 32–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, prolonged sitting or standing, ladder climbing as needed, and movement around the sales floor, stockroom, and office. Work takes place in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week and maintain schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, handle or feel objects, reach, twist, or squat frequently; and maneuver around sales floor, stockroom, and office areas.
Vision sufficient for close and distance vision, depth perception, and adjustment of focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations according to policies and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized, and safe store and stockroom to support the customer and associate experience.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach and provide performance feedback to Sales Associates.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand and demonstrate passion for products, brands, fashion, and trends.
Model company core values and motivate others.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and promote transparency, collaboration, and accountability.
Encourage associate feedback and interaction while balancing management presence with approachability.
Serve as a PacSun advocate in the industry and marketplace.