About The Position

The Assistant Store Manager helps provide an engaging shoe-store experience for customers and serves as the store leader when the Store Manager is absent. The role develops and motivates associates to meet sales and growth goals through coaching, training, and personal example. It supports a customer-focused, inclusive store culture, keeps the team informed about products and trends, and helps ensure the store is well presented and easy to shop. The Assistant Store Manager supports hiring and talent development in partnership with the Store Manager, oversees daily retail operations such as pricing, shipping processing, and inventory, and helps maintain appropriate staffing levels. The role takes accountability for sales and store performance, uses insights to improve results, and reinforces company policies and programs through training, inspection, and follow-up.

Requirements

  • High school diploma or GED.
  • At least 1 year of sales experience; retail sales is preferred.
  • Experience interviewing, hiring, and training people.
  • Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
  • Ability to train, coach, and develop associates in customer experience and operational tasks.
  • Ability to exercise independent judgment and discretion while partnering with the Store Manager as needed.
  • Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
  • Advanced working knowledge of general retail practices and procedures.
  • Basic computer skills.
  • Ability to work a flexible schedule that may include holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Retail sales experience.

Responsibilities

  • Inspire associates to build customer relationships and deliver operational excellence through coaching on customer-facing selling behaviors.
  • Seek and network with external talent, and partner with the Store Manager to interview and hire candidates.
  • Support associate training, development, and talent assessment.
  • Oversee daily store operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise shoppable.
  • Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
  • Drive sales goals and partner with the Store Manager to use insights and observations to improve results.
  • Promote an inclusive and respectful team environment and maintain a positive, supportive culture.
  • Act as store leader when the Store Manager is away.
  • Reinforce company policies and ensure compliance with company programs through training, development, inspection, and follow-up.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Dayforce Wallet access to pay as it is earned, without fees.
  • Ability to transfer among more than 850 store locations.
  • Employee assistance programs offering 24/7 emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health benefits, and retirement benefits for eligible full-time associates.
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