Assistant Store Manager - Famous Footwear

Caleres • Redmond, OR

1d

About The Position

The Assistant Store Manager is a full-time, customer-focused retail leadership role at Famous Footwear. The role supports an excellent shoe-shopping experience for the whole family by engaging customers, developing associates, and helping the store achieve sales and growth goals. The Assistant Store Manager acts as the store leader when the Store Manager is absent and helps maintain a positive, inclusive team culture.

The position supports recruiting, interviewing, hiring, training, and developing associates; coaches selling behaviors and customer service; and helps ensure the store operates effectively across pricing, shipping, inventory, and presentation. In partnership with the Store Manager, the Assistant Store Manager supports staffing needs, uses sales insights to improve results, develops internal talent, and ensures adherence to company policies and programs through training, inspection, and follow-up. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales experience is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates to deliver an engaging customer experience and complete operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager, as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching and modeling effective selling behaviors.
• Network with potential candidates and collaborate with the Store Manager to interview and hire associates focused on customer service and sales.
• Support daily retail operations, including pricing, shipping processing, inventory, and store presentation.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to store performance by applying insights and observations with the Store Manager.
• Foster an inclusive, respectful, positive team environment and encourage associate engagement and retention.
• Act as store leader when the Store Manager is away.
• Support compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet the needs of the business.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Employee Assistance Programs providing 24/7 emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED