Assistant Store Manager - Famous Footwear

Famous Footwear • SIOUX FALLS, SD

1d

About The Position

The Assistant Store Manager supports the Store Manager in delivering an engaging shoe-store experience for customers and serves as the store leader when the Store Manager is absent. The role develops and motivates associates to achieve sales and growth goals through coaching, training, and example, while promoting customer relationships, operational excellence, and an inclusive team culture. The Assistant Store Manager helps discover and hire talent, supports staffing levels, and maintains store operations and presentation, including pricing, shipping, and inventory. In partnership with the Store Manager, the role uses observations and performance insights to improve results, develops internal talent, and ensures company policies and programs are followed through training, inspection, and follow-up. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales experience preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver excellent customer service and operational execution.
• Coach associates on selling behaviors and provide training and development.
• Network to identify external talent and collaborate with the Store Manager to interview and hire candidates.
• Support store staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Oversee daily retail operations, including pricing, shipping processing, inventory, and store presentation.
• Take accountability for sales goals and contribute to the location’s overall performance.
• Partner with the Store Manager to use insights and observations to improve results.
• Promote an inclusive, respectful, positive, and supportive team environment.
• Act as store leader when the Store Manager is absent.
• Support compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and help develop internal talent in partnership with the Store Manager.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED