Assistant Store Manager - Famous Footwear

Caleres•Sioux Falls, SD
•$16 - $19•Onsite

About The Position

The Assistant Store Manager helps provide an engaging shoe-store experience for the whole family by building customer relationships and supporting sales growth. The role acts as the store leader when the Store Manager is absent and develops the ability to motivate associates to achieve sales targets and growth goals. Through personal example, coaching, training, and development, the Assistant Store Manager supports a customer-focused and operationally excellent store culture. The position supports recruiting and hiring, daily retail operations, staffing, sales performance, team development, and company policy compliance. It also promotes an inclusive, positive team environment and maintains enthusiasm for the products, store presentation, and current trends. Other responsibilities may be performed as needed to meet the needs of the business.

Requirements

  • High school diploma or GED.
  • At least 1 year of sales experience; retail sales preferred.
  • Experience interviewing, hiring, and training people.
  • Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
  • Ability to train, coach, and develop associates to provide an engaging customer experience and execute operational tasks.
  • Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager, as needed.
  • Strong cognitive skills, including problem-solving analysis, decision-making, and financial and quantitative analysis.
  • Advanced working knowledge of general retail practices and procedures.
  • Basic computer skills.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Retail sales experience is preferred.

Responsibilities

  • Inspire associates to build customer relationships and deliver excellent service and operational execution.
  • Coach associates on selling behaviors and customer engagement.
  • Network to identify external talent and collaborate with the Store Manager to interview and hire candidates.
  • Manage daily store operations, including pricing, shipping processing, inventory, and store standards.
  • Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
  • Take accountability for sales goals and use insights and observations with the Store Manager to improve results.
  • Promote a diverse, inclusive, positive, and supportive team environment.
  • Act as the store leader when the Store Manager is absent.
  • Support compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
  • Assess team strengths and development opportunities and help grow internal talent in partnership with the Store Manager.
  • Train, coach, and develop associates in customer experience, selling techniques, and operational tasks.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
  • PTO, health, and retirement benefits for eligible full-time associates.
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