Full Time Assistant - Arbor Lakes

Pacsun Careers•Maple Grove, MN

7d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line-sales-driven, profitable, and productive store. The role inspires and motivates associates, promotes a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager supports customer experience, sales-floor and stockroom operations, visual standards, associate development, and the company’s culture and values. This is a full-time position requiring 32–40 hours per week. Schedule flexibility, including weekends, nights, and peak holiday periods, is required. The role involves working around the sales floor, stockroom, and office, with fluctuating temperatures and standard lighting. Travel may be required for Store Manager and higher-level roles only.

Requirements

Passion for product, brands, fashion, and trends.
High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Maintain a customer-focused mindset and ensure associates deliver an engaging, positive, and authentic customer experience.
Handle customer situations in accordance with policies and procedures, seek solutions where possible, and escalate issues as appropriate.
Maintain clean, organized, and safe store and stockroom environments.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including during breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Support associate engagement by recognizing and rewarding outstanding performance.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operations.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for its products, brands, fashion, and trends.
Demonstrate core values and motivate others to do the same.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and promote transparency, collaboration, accountability, and business results.
Serve as a PacSun advocate in the industry and marketplace.
Lead by example in company culture, conduct, integrity, and confidentiality, while remaining approachable and encouraging associate feedback.