Optician - Shoppes at Arbor Lakes
About The Position
Warby Parker is seeking skilled and enthusiastic Opticians to join its in-house optical team. The Optician helps customers meet their eyewear needs and provides exceptional service, ensuring customers feel excited and confident about their glasses. The role involves applying optical expertise, explaining prescriptions and products, and helping customers select frames and lenses suited to their prescription, fit, style, and lifestyle. Opticians also work collaboratively with teammates, contribute to consistent sales and customer-service practices, and represent Warby Parker’s brand, values, and mission.
Requirements
- Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in non-licensing states.
- Be passionate about the eyewear and retail industries.
- Communicate clearly, effectively, and professionally, including explaining technical terms in an accessible way.
- Be dedicated to going above and beyond to make customers and teammates happy.
- Be an energetic, positive team player who can adapt in a fast-paced, changing work environment.
- Be extremely detail-oriented and able to juggle a wide range of responsibilities.
- Be open-minded, eager to learn, and willing to challenge existing knowledge.
- Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).
Responsibilities
- Work directly with customers to meet their eyewear needs.
- Take and record measurements, adjust and fit eyewear accurately.
- Check finished eyewear against optical standards and customer requirements and requests.
- Explain prescription terminology and product offerings to customers.
- Work with the team to ensure customers receive exceptional service.
- Help customers choose frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
- Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
- Represent the brand and educate others about its values and mission.
Benefits
- Health, vision, and dental insurance for full-time employees.
- Life and AD&D insurance for full-time employees.
- Paid sick leave for full-time and part-time employees.
- Paid holidays for full-time employees.
- Annual vacation days for full-time employees.
- 401(k) retirement savings plan for full-time employees.
- Parental leave, including for non-birthing parents, for full-time employees.
- Short-term disability for full-time employees.
- Employee Stock Purchase Plan for full-time and part-time employees.
- Employee Assistance Program (EAP) for full-time and part-time employees.
- Bereavement Support for full-time employees.
- Optical Education Reimbursement for full-time employees.
- Free eyewear for full-time and part-time employees.
- Variable compensation for eligible employees.
- Overtime pay for non-exempt employees required to work more than 40 hours in a workweek.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
