Full Time Assistant - Arbor Lakes

PACSUN•Maple Grove, MN

15h•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates team members by modeling company core values, creating a customer-focused selling culture, ensuring key performance indicators are executed, and holding employees accountable to policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; oversees store operations and visual standards; coaches and develops associates; and supports a safe, clean, and organized store and stockroom. This is a full-time position requiring 32–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week and work weekends, nights, and peak holiday periods.
Ability to lift or move up to 20 pounds frequently and up to 35 pounds occasionally.
Ability to sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Ability to balance a strong management presence with approachability and encourage associate feedback and interaction.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience and ensure team members do the same.
Handle customer situations according to policy and procedures, attempt to resolve issues positively, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering non-peak periods and associate breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide performance feedback; recognize and reward outstanding performance.
Provide direction so associates understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Demonstrate passion for the PacSun brand, products, brands, fashion, and trends, and motivate others through core value behaviors.
Operate with integrity and confidentiality and set an example for leaders and associates.
Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
Represent Pacsun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.