About The Position

The Assistant Store Manager assists customers in their shopping experience by leading all store departments to promote company growth and deliver the product and service Cosentino customers expect. The position formally reports to the Store Director and is exempt. The role provides overall supervision of store operations, supports and develops employees, maintains customer service and department quality, and ensures compliance with health, sanitation, and safety requirements.

Requirements

  • At least two years of management experience in food service, retail, and/or a grocery store setting.
  • Valid driver’s license for deliveries.
  • Obtain a food handling permit within the first 14 days of employment.
  • Liquor license before the first day of work, if applicable.
  • Complete ongoing training and development listed in the Cosentino Learning Plan.
  • Strong verbal and interpersonal skills for positive customer and peer interactions.
  • Basic math and reading skills required for the position.
  • Able to reach overhead with both arms, twist at the waist, and lift objects weighing up to 20 pounds with both hands.
  • Able to push and pull grocery items with peak force up to 50 pounds.
  • Able to stand and walk for long periods on hard surfaces.
  • Able to repeatedly lift and carry up to 50 pounds.
  • Able to bend and squat, including to floor level.
  • Able to work in cold grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to 15 feet.

Responsibilities

  • Supervise activities across all departments in an operationally effective, motivating, and respectful manner.
  • Promote teamwork, high morale, positive communication, and recognition of employees.
  • Coach employees, take corrective action, and conduct performance evaluations to improve performance.
  • Address employee relations issues and work with Human Resources as needed.
  • Interview candidates and hire qualified employees for store departments.
  • Resolve customer complaints professionally and involve the District Manager or corporate team when appropriate.
  • Know and implement Cosentino Customer Service Standards.
  • Manage labor costs while balancing customer service needs and company expenditures.
  • Monitor the overall quality of each department and meet or exceed productivity standards.
  • Promote new items and weekly specials through merchandising and creative displays.
  • Operate, clean, and maintain equipment safely and competently.
  • Ensure compliance with health regulations, sanitation guidelines, and safety procedures.
  • Understand department policies, practices, and procedures.
  • Communicate department goals to team members and implement plans to achieve them.
  • Maintain open communication with the Store Director about store issues, concerns, and incidents.
  • Oversee employee orientation and departmental training, and identify further development opportunities.
  • Participate in community relations and support a charitable image through appropriate use of monthly donation funds.
  • Complete additional tasks assigned by management, assist other stores or departments as needed, and develop new skills when necessary.

Benefits

  • Excellent benefits
  • Incentives paid quarterly
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