Full Time Asst

Pacsun Careers•Orlando, FL

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team by modeling company values, supporting a customer-focused selling culture, ensuring execution of store KPIs, and holding employees accountable to policies and procedures. The Assistant Store Manager supports customer experience, store operations, visual presentation, merchandise flow, and team performance. The position requires flexibility to work 32–40 hours per week, including weekends, nights, and peak holiday periods. The associate works across the sales floor, stockroom, and office areas, in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel, reach, twist, or squat frequently.
Ability to maneuver around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Operate with a high level of conduct, integrity, and confidentiality.

Responsibilities

Maintain a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations according to policy and procedures, seek appropriate solutions, and escalate issues when needed.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on performance; recognize and reward outstanding performance.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Model company values and motivate others through consistent conduct.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and encourage transparency, collaboration, and accountability.
Serve as a PacSun advocate in the industry and marketplace.
Balance a strong management presence with approachability and encourage associate feedback and interaction.
Learn about products, brands, fashion, and trends.