Full Time Asst

PACSUN•Orlando, FL

8d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role motivates and inspires the team through customer-focused selling and core value behaviors, ensures the execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager supports the customer experience, store operations, visual standards, merchandise flow, and team development. The position is full-time and requires 32–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods. Duties and responsibilities may change, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficient in math and possessing strong computer skills.
Ability to work 32–40 hours per week and have schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; frequently sit, stand, walk, use hands to handle or feel, reach, twist, or squat; and maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver and promote an engaging, positive, authentic, customer-focused experience; address customer situations according to policy, attempt to resolve issues, and escalate as appropriate.
Maintain a clean, organized, and safe store and stockroom environment.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks and following policies, procedures, and Safety Program practices.
Coach and provide performance feedback to Sales Associates; recognize and reward outstanding performance.
Direct associates so they understand company directives and standards, and prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store processes and maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Represent the PacSun brand through passion for products, brands, fashion, and trends; demonstrate core value behaviors and initiative to learn.
Build cross-functional partnerships and support a culture of transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent; serve as a leader of company culture, norms, and conduct.
Balance management presence with approachability and encourage associate feedback and interaction.
Serve as a Pacsun advocate in the industry and marketplace.