Assistant Store Manager - Famous Footwear

Famous Footwear • BRANSON, MO

1d • Onsite

About The Position

The Assistant Store Manager at Famous Footwear helps provide an engaging shoe-store experience for the whole family through strong customer relationships, sales, and operational excellence. The role acts as store leader when the Store Manager is absent and supports the Store Manager in developing associates, achieving sales and growth goals, and maintaining a positive, inclusive store culture. The Assistant Store Manager leads by example, coaches and trains associates in customer engagement and selling behaviors, supports talent discovery and hiring, and helps ensure staffing meets business needs.

The role oversees day-to-day retail operations, including pricing, shipping processing, and inventory, and uses store standards to keep merchandise easy to shop. It is accountable for sales goals and contributes observations and insights to improve store results. The Assistant Store Manager supports compliance with company policies and programs through training, ongoing development, inspection, and follow-up, while helping identify and develop internal talent. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales experience is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion, partnering with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching on customer connection and selling behaviors.
• Network with external talent and collaborate with the Store Manager to interview and hire candidates focused on customer service and sales.
• Support daily store operations, including pricing, shipping processing, and inventory, while maintaining store standards.
• Support staffing levels in consideration of associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and work with the Store Manager to use insights and observations to improve store results.
• Foster a positive, inclusive team environment in which associates feel respected and supported.
• Act as store leader in the Store Manager’s absence.
• Support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet provides access to earned pay without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 access to employee assistance options, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED