Full Time Assistant

Pacsun Careers•Northridge, CA

25d

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role supports an engaging and authentic customer experience, helps execute store KPIs, and holds employees accountable to company policies and procedures. The Assistant Store Manager coaches and develops associates, supports store operations and visual standards, and helps maintain a safe, clean, and organized store and stockroom. The position also contributes to recruiting, retaining, and developing talent and helps foster a culture of transparency, collaboration, and accountability.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week.
Availability to work weekends, nights, and peak holiday periods.
Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in accordance with policy and procedures, seek to resolve issues, and escalate them when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on their performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operations.
Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Demonstrate passion and affinity for PacSun products, brands, fashion, and trends.
Model company values and serve as a leader of company culture, norms, and conduct.
Develop cross-functional partnerships and contribute to business results and a culture of transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent.
Represent PacSun as an advocate in the industry and marketplace.