Free People Assistant Store Manager

Free People•Salt Lake City, UT

20d•$23 - $24•Onsite

About The Position

The Assistant Store Manager supports the selling, service, and operations of the store to create an engaging and inspiring environment. The role includes developing others, collaborating with key partners, and supporting store operations and visual needs. The Assistant Store Manager serves as a brand ambassador, helps create a compelling visual experience, and guides the team in delivering personalized, omni-channel customer service. The role also supports recruiting, onboarding, daily store operations, inventory accuracy, and the development and performance of employees.

Requirements

Love for the Free People brand.
At least 1 year of store leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for Free People customers.
Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and authentic customer relationships.
Deliver a seamless omni-channel shopping and event experience using MPOS, POS, and customer service applications.
Guide the team in prioritizing customer service and styling recommendations to drive metrics and achieve store goals; provide timely, specific feedback.
Serve as manager-on-duty, driving engagement in each zone through communication, adaptability, collaboration, sound decision-making, and multitasking.
Support the Store Manager in recruiting, hiring, and retaining talent, and facilitate thoughtful onboarding for new hires.
Support sales forecasting, scheduling, payroll, and daily zone-chart planning to sustain operating standards.
Use company tools to analyze opportunities in product placement, outfitting, and stock levels.
Coordinate shipment processing, restocking, product placement, visual standards, and timely and accurate omni-channel order processing with key partners.
Maintain store safety standards, inventory accuracy, product-loss reduction, and compliance with company policies and procedures.
Promote inclusive, people-first communication and ensure employees are heard and supported.
Stay current on interoffice communications and share company information, product knowledge, trends, visual priorities, and brand messaging with the team through daily meetings.
Share customer experience feedback about product and presentation with the Store Manager.
Support employee development by protecting time with direct reports, setting goals, and delivering feedback.