Free People Assistant Store Manager

Free People•Fort Lauderdale, FL

21h•$23•Onsite

About The Position

The Assistant Store Manager supports the selling, service, and operations of the Free People store to create an engaging and inspiring environment. The role includes developing others, collaborating with key partners, supporting store operations and visual needs, and helping achieve store goals. As a brand ambassador, the Assistant Store Manager helps create an engaging visual experience for Free People customers and develops selling initiatives that support personalized service and lasting customer relationships. The role helps deliver a seamless omnichannel shopping and event experience using MPOS, POS, and customer service applications. The Assistant Store Manager guides and develops the team, participates as manager on duty, and supports recruiting, hiring, onboarding, and retention. The role also supports forecasting, scheduling, payroll, product placement, shipment processing, restocking, inventory accuracy, safety, and store profitability. The position promotes inclusive communication, shares company and product information with the team, and provides customer experience feedback to the Store Manager.

Requirements

Love for the Free People brand.
At least 1 year of store leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and reflect company values while partnering with the leadership team to create an engaging visual experience for Free People customers.
Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and authentic customer relationships.
Deliver a seamless omnichannel shopping and event experience through understanding and use of MPOS, POS, and customer service applications.
Guide the team in prioritizing customer service and styling recommendations to drive metrics and achieve store goals; provide timely, specific feedback that supports action and accountability.
Participate as manager on duty, driving engagement in each zone through communication, adaptability, and collaboration.
Support the Store Manager in recruiting, hiring, and retaining talent, and facilitate onboarding for new hires.
Support daily operating standards, sales forecasting, scheduling, and payroll to ensure an effective daily zone chart.
Use company tools to analyze opportunities in product placement, outfitting, and stock levels.
Collaborate with key partners to execute shipment processing, restocking, and product placement while maintaining visual and display standards.
Ensure omnichannel orders are processed accurately and on time.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Promote inclusive, people-first communication and ensure employees are heard and supported.
Stay current on interoffice communications and share important company information, product knowledge, trends, visual priorities, and brand messaging with the team.
Share customer experience feedback about product and presentation with the Store Manager.
Protect time with direct reports, set goals, and provide feedback to support their personal growth.