Free People Assistant Store Manager

Free People•Newport Beach, CA

5d•$24 - $26•Onsite

About The Position

The Assistant Store Manager supports the selling, service, and operations of the store to create an engaging and inspiring environment. The role includes developing team members, collaborating with key partners, and supporting store operations and visual needs. The Assistant Store Manager acts as a brand ambassador, helps deliver personalized and omni-channel customer experiences, supports the Store Manager in building and retaining a strong team, and contributes to store performance through business analysis, visual execution, and operational standards.

Requirements

Love for the FP brand.
At least 1 year of store leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Represent the FP brand and company values, partnering with the leadership team to create an engaging visual experience for customers.
Create selling initiatives and encourage personalized service, product recommendations, and authentic customer relationships.
Deliver seamless omni-channel shopping and event experiences using MPOS, POS, and customer service applications.
Guide the team in prioritizing customer service and styling recommendations to drive metrics and achieve store goals; provide timely, specific feedback.
Serve as manager-on-duty, driving engagement across zones and fostering a collaborative selling environment through communication and adaptability.
Support the Store Manager in recruiting, hiring, retaining, and onboarding employees.
Support sales forecasting, scheduling, payroll, and daily zone-chart planning to sustain operating standards.
Use company tools to analyze opportunities in product placement, outfitting, and stock levels.
Coordinate shipment processing, restocking, and product placement while maintaining visual and display standards; ensure omni-channel orders are processed accurately and on time.
Maintain safety standards and inventory accuracy, reduce product loss, and follow company policies and procedures to support store profitability.
Promote inclusive, people-first communication and ensure employees are heard and supported.
Keep current with interoffice communications and share company information, product knowledge, trends, visual priorities, and brand messaging with the team through daily meetings.
Share customer experience feedback about product and presentation with the Store Manager.
Support employee development by protecting time with direct reports, setting goals, and providing feedback.