Assistant Store Manager - Middlesex Shopping Center, Essex, MD

DTLR, Inc. • Essex, MD

2d • $18 - $20 • Onsite

About The Position

The Assistant Store Manager assists the Store Manager in upholding daily retail store operations and supporting maximum sales and profitability. This includes merchandising execution, expense and inventory management, training and development of the store team, human resources management, and outstanding customer service. The role is responsible for the quality and performance of store staff, compliance with company policies and business standards, and helping the store meet sales, budget, and shrink goals.

The position requires a flexible schedule that may include days, nights, weekends, and holidays, with a standard work week not to exceed 40 hours. The employee may work in multiple stores in the assigned district and must have reliable transportation and be willing to travel by car, plane, or train. The role requires extended periods of standing and the ability to lift, carry, push, or pull up to 50 pounds. Compensation is $18.00–$20.00 per hour, with a bonus opportunity if applicable guidelines or criteria are met.

Requirements

• At least one year of experience in retail management.
• Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
• Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive or confidential situations.
• Ability to think strategically and plan and organize effectively.
• Ability to maintain a high degree of professionalism.
• Proficient analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
• Results-driven, with critical and creative thinking skills; project management, time management, analytical, and strong organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
• Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

• Support the Store Manager in daily store operations and efforts to achieve sales and profitability goals.
• Oversee the quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership and encourage commitment to store goals and training standards.
• Assist with recruitment, selection, training, and development of store personnel.
• Assist the Store Manager with annual employee performance evaluations and provide feedback.
• Assist with expense management and develop strategies to support performance in accordance with the budget.
• Help monitor and identify store loss or inventory inconsistencies to achieve shrink goals at or below company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Ensure customer service standards are upheld and provide customers with a friendly environment and outstanding service.
• Assist with accurate, regular merchandise inventory counts.
• Perform other assigned duties.

Benefits

• Bonus opportunity if guidelines or criteria are met.
• Company 401(k) plan available to all roles.
• Full-time roles are eligible for medical, dental, and vision coverage, and company-paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed