Assistant Store Manager - Liberty Court Shopping Center, Randallstown, MD

DTLR, Inc. • Randallstown, MD

2d • $18 - $20 • Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing the daily operations of a retail store to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, training and developing the store team, human resources support, and delivering outstanding customer service. The position requires working in multiple stores within the assigned district and a flexible schedule that may include days, nights, weekends, and holidays. The standard work week is not to exceed 40 hours.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
• Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
• Results-driven critical and creative thinking skills, with project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
• Reliable transportation.
• Willingness to travel by car, plane, or train.

Responsibilities

• Oversee the quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to gain commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
• Assist with expense management and develop strategies to help stores perform within budget.
• Help monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Uphold customer service standards and provide a friendly environment for customers.
• Assist with accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Benefits

• Bonus opportunity if guidelines or criteria are met.
• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision benefits for full-time roles.
• Company-paid time off for full-time roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed