Assistant Store Manager - Henderson Store (Las Vegas Nevada)

The Salvation Army Southern California•Henderson, NV

4d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in the day-to-day operation of The Salvation Army Henderson Store, which supports the Adult Rehabilitation Program. The role helps deliver a positive shopping and donor experience and contributes to the success of the program and its participants. The Assistant Store Manager assumes responsibility for daily store operations when the Store Manager is absent, supervises and develops employees, maintains store and merchandising standards, and supports safe and effective operations.

Requirements

High school diploma or GED equivalent.
At least 2 years of previous retail management or supervisory experience.
Ability to operate a POS/cash register and schedule and supervise store employees.
Valid driver’s license and proof of insurance.
Must pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull items such as files, carts, racks, fixtures, furniture dollies, platform trucks, hand trucks, and other carts.
Ability to operate a telephone and a scale for pricing at checkout.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.

Responsibilities

Partner with the Store Manager in the day-to-day operation of the store and assume responsibility for daily operations in the Store Manager’s absence.
Coach, train, and develop store employees; supervise their work to ensure compliance with directives and guidelines.
Maintain good customer, donor, and community relations; resolve complaints and ensure service is quick and efficient.
Coordinate morning and shift-change team meetings when the Store Manager is absent.
Train new personnel on Salvation Army store policies and procedures.
When the Store Manager is absent, communicate personnel issues with the District Sales Manager and, as needed, issue disciplinary warnings, conference reports, employee evaluations, and goals in coordination with the HR Generalist/Coordinator and District Sales Manager.
Complete tasks assigned by the Store Manager, District Sales Manager, Command Retail Directors, and Command Administration.
Process paperwork according to Review Standards, particularly regarding Time and Attendance compliance.
Maintain ARC merchandising standards, adequate inventory, and CNO standards; ensure scheduled clearance-table product rotation is completed promptly.
When the Store Manager is absent, ensure Material Handlers work effectively and efficiently toward daily processing goals under applicable procedures and job descriptions.
Ensure product is processed for table rotations.
When the Store Manager is absent, ensure Sales Associates and Material Handlers at donation sites work effectively and efficiently according to donation procedures.
Ensure sufficient change is available at the beginning of each day; safeguard register and safe cash; and bank cash receipts according to ARCC policy.
Attend monthly store meetings and assist with weekly store meetings with store teams.
Assist the Store Manager in establishing and maintaining safety measures consistent with ARC policy and governmental regulations, and report hazards to Administration.
Protect the property and building.
Transfer between stores when directed by Command Retail Directors and Command Administration.
Implement appropriate loss-prevention measures.
Perform other written or verbal duties assigned by the Store Manager, District Sales Manager, Command Retail Directors, or Command Administration.