Assistant Store Manager - Henderson Store (Las Vegas Nevada)

Salvation Army Careers•Las Vegas, NV

3d•Onsite

About The Position

The Assistant Store Manager works with the Store Manager in the day-to-day operation of The Salvation Army Adult Rehabilitation Center retail store in Henderson. The role supports a positive customer and donor experience, effective teamwork, and the store’s contribution to the Adult Rehabilitation Program. The Assistant Store Manager assumes responsibility for store operations when the Store Manager is absent and helps ensure employees, inventory, merchandising, cash handling, safety, and store procedures are managed effectively.

Requirements

High school diploma or GED equivalent.
At least 2 years of previous retail management or supervisory experience.
Ability to operate a POS system or cash register.
Ability to schedule and supervise store employees.
Valid driver’s license and proof of insurance.
Must pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects including files, drawers, clothing and merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and other carts.
Ability to operate a telephone and a scale for pricing at checkout.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.

Responsibilities

Partner with the Store Manager in the day-to-day operation of the store and assume responsibility for operations in the Store Manager’s absence.
Coach, train, and develop store employees; supervise their work to ensure compliance with directives and guidelines.
Maintain good customer, donor, and community relations; resolve complaints and provide quick, efficient service.
Coordinate daily morning and shift-change team meetings when the Store Manager is absent, and assist with weekly store meetings.
Train new personnel on Salvation Army store policies and procedures.
Communicate personnel issues to the District Sales Manager when the Store Manager is absent; issue disciplinary warnings, conference reports, evaluations, and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
Complete assigned tasks and paperwork according to review standards, particularly time-and-attendance requirements.
Maintain ARC merchandising standards, adequate inventory, and CNO standards; ensure scheduled clearance-table rotations are completed on time.
Ensure Material Handlers meet daily processing goals and products are processed for table rotations when the Store Manager is absent.
Ensure employees at donation sites perform effectively and follow donation procedures when the Store Manager is absent.
Maintain adequate daily change, safeguard register and safe cash, and bank cash receipts according to ARCC policy.
Attend monthly store meetings.
Assist the Store Manager in establishing and maintaining safety measures consistent with ARC policy and government regulations, and report hazards to Administration.
Protect store property and the building, and implement appropriate loss-prevention measures.
Transfer between stores at the direction of Command Retail Directors and Command Administration, if required.
Perform other written or verbal duties as assigned by the Store Manager, District Sales Manager, Command Retail Directors, or Command Administration.