Full Time Assistant Store Manager Paseo Nuevo
About The Position
The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates employees through customer-focused selling and company core values, ensures store KPIs are executed, and holds employees accountable for policies and procedures. The Assistant Store Manager supports the customer experience, store operations, visual standards, merchandise flow, employee coaching and engagement, and talent development. This is a full-time position requiring 32–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods.
Requirements
- Passion for product, brands, fashion, and trends.
- Effective written, verbal, and presentation skills.
- Strong communication skills.
- Excellent time-management skills.
- Proficient in math and possesses strong computer skills.
- Ability to work 32–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
- Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
- Frequently sit or stand for long periods and climb ladders as needed.
- Ability to talk and hear regularly; frequently sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat.
- Ability to maneuver around sales floor, stockroom, and office areas.
- Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
- Ability to work in an open environment with fluctuating temperatures and standard lighting.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Ensure team members deliver an engaging, positive, and authentic customer experience.
- Handle customer situations according to policies and procedures, attempt to resolve issues, and escalate when appropriate.
- Maintain a clean, organized, and safe store and stockroom.
- Share customer feedback with the leadership team to improve the customer experience.
- Act as floor supervisor as needed, including covering non-peak periods and breaks.
- Hold self and others accountable for completing operational tasks.
- Coach and provide performance feedback to Sales Associates, and recognize outstanding performance.
- Direct associates to ensure they understand company directives and standards.
- Prioritize and delegate tasks to meet operational needs.
- Support and execute visual directives and maintain company visual standards.
- Improve efficiency in store operational processes.
- Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
- Ensure associates follow company policies, procedures, and Safety Program practices.
- Demonstrate passion for and affinity with the PacSun brand, products, brands, fashion, and trends.
- Model company core values and motivate others.
- Learn about products, brands, fashion, and trends.
- Operate with integrity and confidentiality and set an example for leaders and associates.
- Build cross-functional partnerships and support transparency, collaboration, accountability, and business results.
- Represent Pacsun in the industry and marketplace.
- Recruit, identify, develop, and retain talent.
- Lead company culture, norms, and conduct, while remaining approachable and encouraging associate feedback.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
