Assistant Store Manager - Famous Footwear

Caleres • Tempe, AZ

4d

About The Position

The Assistant Store Manager helps deliver an engaging shoe-store experience for the whole family and acts as store leader when the Store Manager is absent. This people leader motivates associates toward sales and growth goals through personal example, coaching, training, and development. The role supports a customer-focused, inclusive store culture, keeps the team informed about products and trends, and ensures the store is well presented and easy to shop.

The Assistant Store Manager partners with the Store Manager on hiring, staffing, talent development, and improving store performance. The position oversees day-to-day retail operations, including pricing, shipping processing, and inventory, and supports compliance with company policies and programs through training, inspection, and follow-up. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager, as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver strong customer service and operational execution.
• Coach associates on selling behaviors and the Customer Connection.
• Proactively seek external talent and collaborate with the Store Manager to interview and hire candidates.
• Support daily store operations, including pricing, shipping processing, and inventory.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to the store’s overall performance.
• Partner with the Store Manager to use insights and observations to improve results.
• Promote an inclusive, respectful, positive, and supportive work environment.
• Lead by example and support associate engagement, retention, effort, and performance.
• Act as store leader when the Store Manager is away.
• Help ensure compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and help develop internal talent with the Store Manager.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code.
• Daily access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED