Assistant Store Manager

Boot Barn • Minot, ND

13d • Onsite

About The Position

The Assistant Store Manager is an essential member of the store leadership team, partnering with the Store Manager to maintain an environment that supports Boot Barn’s mission, vision, and values. The role supports exceptional customer service, partner development and engagement, merchandising standards, store operations, and sales goals. The Assistant Store Manager also works with the Store Manager and District Manager to pursue year-over-year increases and improve processes and productivity.

Boot Barn describes its culture as community-focused, collaborative, inclusive, and supportive. Partners are encouraged to listen, share ideas, celebrate achievements, and work together. The company’s vision is to offer everyone a piece of the American spirit, one handshake at a time.

The position involves leading and developing store partners, supporting sales and customer engagement, maintaining merchandising and inventory standards, and collaborating on store operations. It requires availability for a variety of shifts, including nights, weekends, and holidays, flexibility to work extended hours when necessary, and up to 15% travel to support local stores as needed. The role has a moderate physical demand level and is performed in a clean, orderly, properly lighted and ventilated workspace with moderate noise levels.

Requirements

• Associate’s degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time-management skills, including the ability to manage multiple priorities.
• Strong communication and customer-service skills.
• Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 15% to support local stores, as needed.

Responsibilities

• Lead partners in fostering a service and selling culture, exceeding customer expectations, and building long-standing customer relationships.
• Review goals with partners and provide consistent, timely coaching, actionable feedback, and recognition; lead by example on the sales floor during peak business hours.
• Promote continuous learning, assist with partner training plans, improve operational and merchandising performance, and develop team members toward their career goals.
• Collaborate with the Store Manager to respond to changing business needs and procedures, adjust store schedules, implement operational directives, support interviewing and hiring, train operational staff on new policies and procedures, and communicate with appropriate District, Region, and Store Support Center partners.
• Assess and communicate localized customer needs to the Store Manager.
• Collaborate with the Store Manager to plan and execute community- and market-focused events that drive store volume.
• Lead and coach associates in customer engagement through B Rewarded Loyalty Programs and hold individuals and teams accountable for goals.
• Maintain appropriate stock levels, merchandise adjacencies and presentations, signing, and assortments while following company visual presentation guidelines.
• Ensure markdown compliance and execution and process product receipts accurately and promptly.
• Partner with the Store Manager on inventory shrink plans and lead the store team’s execution of the strategy.
• Maintain product knowledge across western boots, work boots, denim, hats, and add-ons, and coach and train partners in these areas.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Follow and enforce applicable local, federal, and state laws, along with company policies, procedures, and practices.
• Apply business acumen and understand all aspects of store operations.
• Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors, along with high standards for work quality, attendance, and appearance.
• Perform additional duties as assigned by the District Manager or Store Support Center partners.

Benefits

• Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level; the company states it is opening more than 50 new stores each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree