Assistant Store Manager

Safelite • Marietta, GA

13d

About The Position

The Assistant Store Manager provides leadership and direction to frontline associates to ensure customers have a memorable experience. The role leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, and store appearance. The position also supports productivity, customer service, operational stability, and compliance with applicable regulations.

Requirements

• High school diploma, GED, or equivalent, or 3–5 years of leadership/supervisory experience; listed as preferred.
• Valid state-issued driver’s license required.
• At least 1 year of supervisory, leadership, or key-holder experience.
• 3–5 years of experience in retail or service center environments.
• Proficiency with Microsoft Office Suite, web applications, and general office equipment.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.
• Ability to lift and carry up to 35 pounds for short periods, work at elevated heights, and remain on your feet for extended periods.

Nice To Haves

• Automotive experience preferred.
• High school diploma/GED/equivalent or 3–5 years of leadership/supervisory experience is listed as preferred.

Responsibilities

• Motivate and lead associate activities to support high productivity and world-class customer service.
• Provide appropriate cross-training for associates to support operational stability.
• Respond promptly to customer complaints and warranty issues, and process casualty losses and repair damages.
• Manage work order assignments and routing of mobile jobs; ensure procedures are followed, vehicles are loaded, and jobs are in transit in a timely manner.
• Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation, and internal technology platforms.
• Monitor productivity, inventory, and cleanliness to ensure quality standards are met.
• Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay and bonus opportunities.
• Benefits package valued at more than $10,000.
• 401(k) plan with company matching.
• Medical coverage plans customized to employee needs.
• Paid time off programs, company holidays, and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED