Open Jobs Assistant Store Manager - Studio City, CA

Sephora•Studio City, CA
•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations and delivering exceptional client experiences while driving sales and profitability. The role leads, coaches, and develops a diverse team; recruits and onboards talent; provides ongoing feedback and performance appraisals; and fosters learning, accountability, and engagement. The Assistant Store Manager resolves client concerns, builds loyalty through personalized experiences and loyalty programs, and maintains Sephora’s standards for store presentation, policies, procedures, and brand guidelines. The position also optimizes inventory and staffing resources and adapts to changing priorities in a fast-paced retail environment. This is an on-site, full-time salaried role at 12036 Ventura Blvd, Studio City, CA. Availability is required for evenings, weekends, and holidays. The role involves lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $75,700 to $92,750, and employees may also be eligible for bonuses.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
  • Strong ability to recruit, inspire, and develop talent and foster a collaborative atmosphere.
  • Strong communication and interpersonal skills, including building trust and clarity and delivering constructive feedback.
  • Commitment to team mentorship, real-time coaching, actionable feedback, learning, and accountability.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
  • Coach, inspire, and empower team members to meet performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Provide real-time coaching, actionable feedback, and ongoing support to develop associates.
  • Conduct performance appraisals and provide mentorship to support team members’ careers and engagement.
  • Deliver outstanding client service, resolve concerns, and promote engagement through loyalty programs and personalized experiences.
  • Maintain a visually inspiring and immaculate store while ensuring compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to changing priorities and opportunities.

Benefits

  • Medical, dental, and vision coverage
  • Disability and life insurance
  • 401(k) with 4% employer match
  • Flexible spending account (FSA) and health savings account (HSA) programs
  • Student Debt Retirement plan, with qualifying student loan payments eligible to earn the 401(k) match
  • Vacation paid time off, sick paid time off, and protected leave
  • Training, tuition reimbursement, and leadership development
  • 30% discount on merchandise and services
  • Opportunities for free products or gratis and flash sale discounts on LVMH brand products
  • Free mental health and financial coaching resources with 24/7 access
  • Volunteer and donation matching
  • Potential eligibility for bonuses
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