Assistant Store Manager - Famous Footwear

Caleres • Mankato, MN

14d • $16 - $20 • Onsite

About The Position

The Assistant Store Manager helps provide a strong shoe-store experience for the whole family through customer engagement, sales leadership, and operational excellence. This people leader acts as store leader when the Store Manager is absent and develops associates through coaching, training, and ongoing support. The role promotes a positive, inclusive team culture and helps associates deliver attentive service and achieve sales and growth goals.

The Assistant Store Manager supports hiring and talent development in partnership with the Store Manager, maintains daily retail operations including pricing, shipping processing, and inventory, and helps ensure appropriate staffing. The role uses sales insights and observations to improve store performance, upholds company policies and programs, and assesses team strengths and development opportunities. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates to deliver engaging customer experiences and execute operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver excellent service and operational execution.
• Coach associates on selling behaviors and customer engagement.
• Network with external candidates and collaborate with the Store Manager to interview and hire talent.
• Manage daily retail operations, including pricing, shipping processing, and inventory, in accordance with store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Work toward sales goals and partner with the Store Manager to apply insights and improve store results.
• Promote an inclusive, respectful, positive, and proactive team environment.
• Act as store leader in the Store Manager’s absence.
• Support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess associates’ strengths and development opportunities and help develop internal talent with the Store Manager.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet access to pay as it is earned, without fees.
• Ability to transfer among more than 850 store locations.
• Employee Assistance Programs offering 24/7 emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED