Assistant Store Manager - Famous Footwear

Famous Footwear • Anchorage, AK

18d • Onsite

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you help provide an excellent shoe-store experience for the whole family through customer engagement. You serve as the store leader when the Store Manager is absent and develop your ability to motivate a team to achieve sales targets and growth goals. Through personal example, training, and development, you support a store culture focused on customer loyalty, strong product presentation, and current trends.

You partner with the Store Manager to lead associates, recruit and develop talent, maintain retail operations and staffing levels, and use insights to improve store results. You also help foster an inclusive and positive team environment, support compliance with company policies and programs, and assess opportunities to develop internal talent. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule that may include holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience is preferred.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching on customer-service and selling behaviors.
• Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
• Manage day-to-day retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise easy to shop.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to store performance by applying insights and observations with the Store Manager.
• Promote a positive, inclusive, and respectful team environment and support associate engagement, retention, effort, and performance.
• Act as store leader in the Store Manager’s absence and uphold company policies and program compliance through training, development, inspection, and follow-up.
• Assess associates’ strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Access to Dayforce Wallet to receive pay as it is earned, without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs offering 24/7 emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED