Assistant Store Manager - Perry Ellis

Perry Ellis International•Round Rock, TX

12d

About The Position

The Assistant Store Manager (described in the posting as a Supervisor Key Holder) supports the Store Manager in running retail store operations and managing sales. The role helps ensure the sales team meets efficiency and customer-satisfaction goals, the store is replenished, marketing and promotional changes follow company directives, and sales associates receive support and training. The position contributes to customer experience, operational execution, visual presentation, merchandise and inventory management, and team supervision. It calls for an energetic, positive, customer-service-oriented person with 1–2 years of retail experience, flexible availability, reliable transportation, and a high school degree. The role may require moving or lifting up to 25 pounds.

Requirements

1–2 years of retail experience.
Energetic and positive attitude.
Flexible availability.
Reliable transportation.
Strong verbal and written communication skills.
Strong interpersonal communication and customer service skills.
Customer-service-oriented, outgoing, friendly, personable, and positive attitude.
Able to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Serve as a role model and prioritize customer needs; respond to customer requests and help achieve excellent secret shopper results.
Maintain a visually distinctive, impeccably presented store and demonstrate awareness of sales plans, results, and individual contributions to business results.
Promote merchandise and demonstrate product knowledge to customers.
Share the store vision and execute strategy in alignment with corporate and district initiatives.
Understand business reports, trends, and inventory opportunities.
Plan and manage time to prioritize workflow; support staffing levels based on business trends and payroll guidelines.
Understand and comply with company policies, procedures, and operations.
Support the Store Manager in maintaining the store's physical appearance and cleanliness.
Communicate effectively in writing and verbally.
Report loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
Support supervision and motivate staff members.
Participate in and support pricing strategies and merchandise setup according to visual guidelines.
Communicate inventory opportunities to the Store Manager and support merchandise replenishment on the sales floor.
Follow Human Resources standards and general practices; hold teams accountable for results and communicate opportunities to Store Managers.
Manage conflict, involve and empower the team in decision-making, respond receptively to feedback, encourage solution-focused dialogue, maintain confidentiality, and meet commitments.