Assistant Store Manager - Perry Ellis

Perry Ellis International - Retail•Round Rock, TX

10h

About The Position

The Assistant Store Manager is a support role in running Perry Ellis retail stores efficiently. The role supports the Store Manager in store operations and sales management, helps ensure the sales team meets efficiency and customer-satisfaction goals, and supports store replenishment, marketing and promotional changes, and associate training. The position also contributes to customer experience, operational execution, visual merchandising, product and inventory management, and team leadership.

Requirements

1–2 years of retail experience.
Energetic and positive attitude.
Flexible availability and reliable transportation.
Strong verbal and written skills.
Strong interpersonal communication and customer service skills.
Customer-service-oriented, outgoing, friendly, personable, and positive.
Must be able to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Serve as a customer-focused role model and respond to customer needs.
Achieve excellent secret shopper report scores.
Maintain the store’s visual distinctiveness and appearance.
Understand store sales plans and results, and individual contributions to business results.
Promote merchandise, demonstrate product knowledge, and assist customers with requests.
Share the store vision and execute strategy in alignment with corporate and district initiatives.
Understand business reports, trends, and inventory opportunities.
Plan and manage time to prioritize workflow.
Support staffing levels based on business trends and payroll guidelines.
Comply with company policies, procedures, and operational standards.
Support the Store Manager in maintaining the store’s physical appearance and cleanliness.
Communicate effectively in writing and verbally.
Report loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
Support supervision and motivation of staff members.
Participate in and support pricing strategies to achieve gross margin.
Support merchandise setup according to visual guidelines.
Communicate inventory opportunities to the Store Manager.
Support merchandise replenishment on the selling floor as needed.
Follow Human Resources standards and general practices.
Hold teams accountable for results and communicate opportunities to Store Managers.
Manage conflict.
Involve and empower the team in decision-making while guiding the process.
Receive feedback and encourage dialogue about solutions.
Maintain confidentiality and meet personal commitments.