Supervisor (part-time) - Perry Ellis

Perry Ellis International - Retail•Sunrise, FL

About The Position

The Supervisor Key Holder is a part-time support role that helps run Perry Ellis retail stores efficiently. The role supports the Store Manager with store operations and sales management, helps the sales team meet efficiency and customer-satisfaction goals, and assists with replenishment, marketing and promotional changes, and sales-associate training. The Supervisor Key Holder also supports customer experience, store presentation, staffing, visual merchandising, inventory management, and team supervision.

Requirements

Energetic, positive attitude.
1–2 years of retail experience.
Flexible availability and reliable transportation.
Strong verbal and written skills.
Strong interpersonal communication and customer-service skills.
Customer-service-oriented, outgoing, friendly, personable, and positive.
Ability to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Model customer-first service and respond to customer needs.
Achieve excellent secret shopper scores.
Maintain a visually distinctive, impeccably presented store.
Understand store sales plans and results, individual contributions to business results, business-trend reports, and inventory opportunities.
Promote merchandise, demonstrate product knowledge, and assist customers with requests.
Share the store vision and execute store strategy in alignment with corporate and district initiatives.
Prioritize workflow through planning and time management.
Support staffing levels according to business trends and payroll guidelines.
Follow company policies, procedures, and operating standards.
Support the Store Manager in maintaining the store's physical appearance and cleanliness.
Communicate effectively in writing and verbally.
Report loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
Supervise and motivate staff members.
Support execution of pricing strategies to achieve gross margin and merchandise setups according to visual guidelines.
Communicate inventory opportunities to the Store Manager and help replenish merchandise on the selling floor as needed.
Follow Human Resources standards and general practices.
Hold teams accountable for results and communicate opportunities to Store Managers.
Manage conflict, involve and empower the team in decision-making, and guide the decision-making process.
Receive feedback, foster dialogue around solutions, maintain confidentiality, and meet commitments.