Supervisor (part-time) - Perry Ellis
About The Position
The Supervisor Key Holder is a support role responsible for helping run retail stores efficiently. The position supports the Store Manager in store operations and sales management, helping the sales team meet efficiency and customer-satisfaction goals. The Supervisor Key Holder also supports store replenishment, execution of marketing and promotional changes according to company directives, and sales-associate training. The role contributes to customer experience, sales performance, store operations, visual merchandising, inventory management, and team development. The Supervisor serves as a role model, supports the Store Manager, communicates with store leadership, and helps maintain company standards, store appearance, and team accountability.
Requirements
- 1–2 years of retail experience.
- Flexible availability.
- Reliable transportation.
- Strong verbal and written skills.
- Strong interpersonal communication and customer service skills.
- Customer-service-oriented, outgoing, friendly, personable, and positive attitude.
- Ability to move and/or lift up to 25 pounds.
- High school degree.
Responsibilities
- Serve as a role model and prioritize customers by responding to their needs.
- Achieve excellent secret shopper report scores.
- Maintain a visually distinctive store with an impeccable appearance.
- Understand store sales plans and results and individual contributions to business results.
- Promote merchandise, demonstrate product knowledge, and assist customers with requests.
- Share the store vision and execute store strategy in alignment with corporate and district initiatives.
- Understand reports, analyze business trends, and identify inventory opportunities.
- Prioritize workflow through planning and time management.
- Support staffing levels based on business trends and payroll guidelines.
- Understand and comply with company policies, procedures, and operations.
- Support the Store Manager in maintaining the store's physical appearance and cleanliness.
- Communicate effectively in writing and verbally.
- Communicate loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
- Support supervision and motivate staff members.
- Participate in and support execution of pricing strategies to achieve gross margin.
- Support merchandise setup according to visual guidelines.
- Communicate store inventory opportunities to the Store Manager.
- Support replenishment of merchandise on the selling floor as needed.
- Follow Human Resources standards and general practices.
- Hold teams accountable for results and communicate opportunities to Store Managers.
- Manage conflict.
- Empower and involve the team in decision-making while guiding the process.
- Be receptive to feedback and foster dialogue around solutions.
- Maintain confidentiality and meet personal commitments.
Benefits
- Employee discount
- Accumulated personal/sick time off
- 401(k) plan
- Monthly sales incentives
- Clothing allowance
- Holiday pay
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
