Supervisor (part-time) - Perry Ellis
About The Position
The Supervisor Key Holder is a part-time support role responsible for helping run Perry Ellis retail stores efficiently. The role supports the Store Manager in store operations and sales management, helps the sales team meet efficiency and customer-satisfaction goals, and supports store replenishment and execution of marketing and promotional changes according to company directives. The Supervisor Key Holder also supports the training of sales associates. The position contributes to a strong customer experience, effective store operations, visual and product management, and team performance. It involves promoting merchandise, supporting sales and inventory objectives, maintaining the store's appearance, following company policies, communicating operational and loss-prevention matters, and helping motivate and guide staff.
Requirements
- Energetic and positive attitude.
- 1–2 years of retail experience.
- Flexible availability.
- Reliable transportation.
- Strong verbal and written skills.
- Strong interpersonal communication and customer service skills.
- Customer-service orientation; outgoing, friendly, personable, and positive attitude.
- Ability to move and/or lift up to 25 pounds.
- High school degree.
Responsibilities
- Serve as a role model by making customers the top priority and responding to customer needs.
- Achieve excellent secret shopper report scores.
- Help maintain a visually distinctive and impeccably maintained store.
- Understand store sales plans and results, and individual contributions to business results.
- Promote merchandise, demonstrate product knowledge, and assist customers with requests.
- Share the store vision and execute strategy in alignment with corporate and district initiatives.
- Understand reports, business-trend analysis, and inventory opportunities.
- Prioritize workflow through effective planning and time management.
- Support appropriate staffing levels based on business trends and payroll guidelines.
- Understand and comply with company policies, procedures, and operations.
- Support the Store Manager in maintaining the store's physical appearance and cleanliness.
- Demonstrate effective written and verbal communication.
- Communicate loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
- Support the supervision and motivation of staff members.
- Participate in and support pricing strategies intended to achieve gross margin.
- Support merchandise setup according to visual guidelines.
- Communicate store inventory opportunities to the Store Manager.
- Support replenishment of merchandise on the selling floor as needed.
- Follow Human Resources standards and general practices.
- Hold teams accountable for results and communicate opportunities to Store Managers.
- Manage conflict.
- Empower and involve the team in decision-making while guiding the process.
- Be receptive to feedback and foster dialogue around solutions.
- Maintain confidentiality and meet personal commitments.
Benefits
- Employee discount.
- Accumulated personal/sick time off.
- 401(k) plan.
- Monthly sales incentives.
- Clothing allowance.
- Holiday pay.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
