Retail Warehouse Assistant Manager-- Home Outlet
About The Position
The Assistant Store Manager assists in managing a store that sells discount building materials. This is a “Working Manager” role involving participation in daily activities and performing duties needed to keep the store operating efficiently. The position supports the Store Manager in training and staffing the team, driving profitability and customer service, and ensuring compliance with safety regulations, guidelines, and operating procedures. It assists with supervising 3–5 employees and may include interviewing, hiring, training, assigning and directing work, evaluating performance, recognizing and disciplining employees, and resolving problems.
Requirements
- Bachelor's degree from a four-year college or university, or 1–2 years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before customer or employee groups.
- Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
- Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
- Knowledge of inventory software, order processing systems, payroll systems, spreadsheet software, and word processing software.
- Demonstrated problem-solving, customer service, interpersonal, teamwork, delegation, leadership, and people-management behaviors.
Responsibilities
- Participate in daily store activities and perform duties necessary to keep the store operating efficiently.
- Assist the Store Manager in training employees to maximize profitability, control costs, and provide strong customer service.
- Assist with interviewing and hiring candidates to staff the store.
- Promote profitability and customer service while ensuring compliance with safety regulations, guidelines, and operating procedures.
- Plan and prepare work schedules and assign employees to specific duties.
- Coordinate, participate in, and supervise sales activity and promotions, merchandise display preparation, advertising, and inventory-taking.
- Reconcile cash with sales receipts, maintain operating records, prepare daily transaction records for the Accounting Department, and perform other employees' work as needed.
- Ensure employees follow established security, sales, and recordkeeping procedures and practices.
- Protect company assets by ensuring compliance with security, credit, financial, safety, audit, and other control procedures.
- Resolve customer complaints and answer inquiries.
- Lock and secure the store.
- Assist in supervising 3–5 employees, including assigning and directing work, appraising performance, recognizing and disciplining employees, addressing complaints, and resolving problems.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
