Assistant Manager

FOOD GIANT SUPERMARKETS INC•Butler, AL

About The Position

The Assistant Store Manager is knowledgeable about all aspects of the store and assumes full responsibility for store operations in the Store Manager’s absence. The role has duties generally similar to those of the Store Manager and provides training toward becoming a Store Manager. The Assistant Store Manager directly supervises store associates and may perform management functions such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. The position supports customer service, sales and profitability, inventory management, staffing, payroll and recordkeeping, merchandising, store safety and security, and regulatory compliance. The Assistant Store Manager helps maintain effective store operations, employee productivity, customer satisfaction, and company property, and performs other tasks assigned by the Store Manager or Assistant Manager. The role is full-time, non-exempt, reports to the Store Manager, and requires travel as necessary. A high school diploma or GED and management experience are required. Applicants are subject to pre-employment background and drug screening.

Requirements

High school graduate or General Education Degree (GED).
Management experience is necessary.
Microsoft Office and general computer knowledge.
Must have access to a phone at all times.
Must be able to complete basic math calculations.
Must be able to meet the stated physical demands, including frequent standing, walking, sitting, handling and fingering, reaching, bending, and lifting or carrying; occasional climbing, crawling, and lifting or carrying over 100 pounds.
Must be able to meet the stated sensory requirements, including vision, hearing emergency sounds and intercoms, smell, taste, and touch.
Must be able to wear required personal protective equipment; back belts are required when lifting and handling heavy products or objects.
Subject to pre-employment background and drug screening.

Responsibilities

Provide customer service, respond professionally to customer inquiries and complaints, and monitor sales activities to ensure satisfactory service and quality goods.
Assign duties and direct and supervise employees involved in sales, inventory, cash reconciliation, and customer services.
Inventory merchandise, reorder stock, maintain inventory controls, and examine goods received or purchased for resale.
Maintain records of purchases, sales, requisitions, employee schedules and timecards, inventory, and other store activity; prepare reports and daily sales information as required.
Enforce safety, health, security, company policies, and applicable city, county, state, and federal regulations.
Hire, recruit, train, evaluate, promote, demote, and terminate employees as appropriate, and take corrective action when necessary.
Perform subordinate work as needed, including cleaning and organizing shelves and displays and selling merchandise.
Establish and implement departmental policies, goals, objectives, and procedures; instruct staff on handling difficult sales.
Set merchandise pricing policies, estimate consumer demand, determine merchandise types and quantities, and ensure merchandise is correctly priced and displayed.
Prepare work schedules and support employee productivity through supervision, leadership, and timely two-way communication.
Review sales and inventory records, plan budgets, authorize payments and merchandise returns, and help control store expenses and achieve sales and profit objectives.
Maintain store cleanliness and appearance, preserve company property, reduce theft, and ensure merchandise and displays are presented effectively.
Support store management with employee performance records, warning notices, employee training, and recruiting and personnel decisions.
Accurately record work hours, sales, markups, markdowns, spoilage, and store-use merchandise; support accurate and timely payroll closeout.
When the Store Manager is absent, organize and submit daily sales information and prepare or ensure timely and accurate end-of-week and end-of-year reports.
Follow cash-handling and bank-deposit procedures, maintain a low cash drawer, use the safe as instructed, keep the safe locked, and complete shift checkout reports.
Follow vendor check-in procedures and notify the Store Manager or supervisor promptly if a bank deposit is not made daily.
Maintain coolers, shelves, and displays; prepare and maintain perishable foods to company standards; assist with ordering and prevent out-of-stocks.
Clean store equipment, parking areas, and surrounding grounds; sweep and mop floors, dust shelves, remove trash, and unload stock trucks.
Stay familiar with company memos and local competition, and advise the Store Manager or supervisor of personnel situations or policy violations affecting operations.
Observe scheduled shift hours and complete other assigned tasks.