Assistant Store Manager - Famous Footwear

Caleres • Palm Coast, FL

6d

About The Position

The full-time Assistant Store Manager at Famous Footwear helps provide a strong shoe-shopping experience for the whole family through customer engagement. The role leads the store in the Store Manager’s absence and develops the ability to motivate associates toward sales targets and growth goals. Through personal example, training, and development, the Assistant Store Manager supports a customer-focused in-store culture, keeps current on product and trends, and helps educate the store team.

The position supports customer relationships, talent discovery and hiring, daily retail operations, staffing, sales performance, and an inclusive team environment. In partnership with the Store Manager, the Assistant Store Manager develops associates, maintains company policies and programs, and follows up to ensure consistent execution. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong cognitive skills, including problem-solving, analysis, decision-making, and financial and quantitative analysis.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates and foster a caring, collaborative culture focused on customer relationships, operational excellence, and strong execution.
• Coach associates on selling behaviors that support the Customer Connection and create an engaging customer experience.
• Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
• Manage daily retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise shoppable.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to the store’s overall performance; partner with the Store Manager to use insights and observations to improve results.
• Promote an inclusive and respectful work environment, lead by example, and support associate retention, effort, and performance.
• Act as store leader when the Store Manager is away.
• Support compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and help develop internal talent in partnership with the Store Manager.
• Stay current on product and trends and support team education about them.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet daily access to earned pay without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED