Full Time Assistant
About The Position
The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line sales-driven, profitable, and productive store. The role inspires and motivates the team, promotes a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager also supports operational effectiveness, merchandise presentation, associate development, and a safe, organized shopping and working environment. This is a full-time position requiring 32–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods.
Requirements
- Passion for product, brands, fashion, and trends.
- Effective written, verbal, and presentation skills.
- Strong communication skills.
- Excellent time management skills.
- Proficiency in math and strong computer skills.
- Ability to work 32–40 hours per week and work weekends, nights, and peak holiday periods.
- Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
- Ability to frequently sit or stand for long periods and climb ladders as needed.
- Ability to talk, hear, sit, stand, walk, use hands to handle or feel objects, and reach, twist, or squat.
- Ability to maneuver around sales floor, stockroom, and office areas.
- Vision abilities including close vision, distance vision, depth perception, and the ability to adjust focus.
- Ability to work in an open environment with fluctuating temperatures and standard lighting.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Ensure team members deliver an engaging, positive, and authentic customer experience.
- Handle customer situations in compliance with policy and procedures, attempt to resolve issues, and escalate them as appropriate.
- Maintain a clean, organized, and safe store and stockroom.
- Share customer feedback with the leadership team to improve the customer experience.
- Perform the floor supervisor role as needed, including covering non-peak periods and breaks.
- Hold self and others accountable for completing operational tasks.
- Coach Sales Associates and provide feedback on their performance.
- Recognize and reward outstanding performance to support associate engagement.
- Direct associates to ensure they understand company directives and standards.
- Prioritize and delegate tasks to meet operational needs.
- Support and execute visual directives and maintain company visual standards.
- Drive efficiency in store operational processes.
- Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
- Ensure store associates follow company policies, procedures, and Safety Program practices.
- Demonstrate passion for and affinity with PacSun products, brands, fashion, and trends.
- Recruit, identify, develop, and retain talent.
- Develop cross-functional partnerships and promote transparency, collaboration, and accountability.
- Serve as a PacSun advocate in the industry and marketplace, and model company culture, norms, and conduct.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
