Assistant Store Manager - Nike Castle Rock

NIKE•Castle Rock, CO
•Onsite

About The Position

The Assistant Store Manager, referred to at Nike as an Assistant Head Coach, leads, coaches, and inspires the store team to deliver excellent customer experiences while ensuring employees feel included and supported. The role works in a high-volume, fast-paced retail environment and represents Nike’s culture of sport, brand, colleagues, and community. The Assistant Store Manager helps guide customers, trains the team, implements service principles, and creates positive moments for customers and employees. The role uses retail expertise to drive store growth strategies and develop community partnerships. It leads store operations and business results, including staffing, budgeting, planning, customer service, sales, and people leadership. It also oversees the product life cycle from the stockroom through visual merchandising and onto the sales floor. The position is full-time, 34–40 hours per week, and includes nights and weekends. The annual base salary ranges from $64,600 to $96,900, varying with location, qualifications, skills, and experience.

Requirements

  • Four years of customer-facing retail or hospitality experience.
  • Three years of leadership experience.
  • Demonstrated ability to recruit, build, and lead high-performing teams.
  • Proficiency in Microsoft Office and retail business systems.
  • Ability to use tools for conflict resolution, employee coaching, and counseling.
  • Ability to work mornings, weekends, nights, and holidays as needed.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

  • Lead, coach, and inspire the team to provide the best customer experience and ensure team members feel included and supported.
  • Train the team and implement Nike Service Principles.
  • Lead a team that keeps all store functions running seamlessly.
  • Attract, assess, and onboard future teammates to ensure the store is staffed.
  • Equip store employees with the tools needed to succeed in their day-to-day responsibilities.
  • Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
  • Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
  • Drive store growth strategies and create opportunities to build community partnerships.

Benefits

  • Employee discounts.
  • Healthcare.
  • Paid time off and holiday pay.
  • Education programs to develop and advance your career.
  • Medical, dental, and vision insurance.
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
  • 401(k) Plan.
  • CERA.
  • Employee Assistance Program.
  • Mental and emotional health support.
  • Financial coaching and education.
  • Child development support and caregiving benefits starting on the day you're hired.
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
  • No-cost access to Optum Employee Assistance Program support for you and your family.
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
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