Assistant Store Manager - Sales

EMINENT•San Diego, CA

11d

About The Position

The Retail Assistant Store Manager is the primary support to the Store Manager in driving a performance-based culture and delivering an exceptional customer experience. The role partners with Store Leadership, serves as a brand ambassador for customers and the internal team, and focuses on fashion, styling, client connections, and talent development. The Assistant Store Manager supports the store’s sales, profitability, operations, inventory controls, staffing, and team performance. The position requires at least 40 hours per week and open availability for a flexible schedule that may include overnights, evenings, holidays, and weekends. For individuals assigned or hired to work in California, the stated reasonable estimate of the current base salary is $80,000.

Requirements

At least 3 years of retail store management experience.
Proven experience in a sales-driven environment.
Ability to foster and maintain personal client relationships to build brand loyalty for REVOLVE and FWRD.
Ability to work in a fast-paced, cross-functional team environment.
Strong interpersonal skills and ability to interact effectively with diverse customers, team members, and headquarters partners.
Ability to communicate clear objectives and inspire the team to reach its potential.
Ability to execute operationally, follow processes and systems, maximize team and business results, and identify opportunities for improvement.
Ability to stand and lift within reason on the sales floor and in the back of house.
Ability to work nights, weekends, and holidays as needed.
Proactive, entrepreneurial sense of urgency and ability to prioritize important work using sound judgment.
Available to work a minimum of 40 hours per week.
Open availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekends.
Understanding of retail labor laws.
Works well in a dynamic environment with minimal supervision.

Nice To Haves

GSuite experience.

Responsibilities

Monitor and assess store performance, including sales, profit, seasonal product levels, and compliance with company standards and policies, in partnership with Store Leadership.
Use clienteling and one-to-one shopping to support customer relationships.
Support execution of strategies to increase sales and profitability and deliver positive year-over-year growth and stable KPIs.
Apply business acumen to identify opportunities, drive the business, and help develop long-term solutions.
Support operational execution of the store to achieve revenue targets.
Help maintain inventory accuracy and controls.
Address customer complaints in partnership with the VP of Retail and Store Leadership, resolving issues to retain customers and build loyalty.
Manage execution of an elevated client experience and represent the brand by embodying its values and engaging customers.
Partner with Store Leadership on staffing and hiring.
Work directly with the direct supervisor and HR team on performance discussions, safety discussions, and other HR issues.
Provide real-time and weekly feedback on product and sales performance to Store Leadership to inform allocations and business results.
Manage the day-to-day performance of the retail store team and support a strong employee experience.