Assistant Store Manager Sales

DICK'S Sporting Goods • Millbury, MA

7d • $60,000 - $84,000

About The Position

The Assistant Store Manager – Sales drives sales performance and athlete engagement by leading and developing retail teams. The role coaches teammates to deliver exceptional service, execute business strategies, and create an athlete-first culture. Working with the Store Manager, this position contributes to business growth planning and oversees sales, staffing, training, merchandising, service, and operational standards.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• 1–3 years of retail management experience or customer-focused experience.

Responsibilities

• Collaborate with the Store Manager to develop and execute full-year business growth plans, including forecasting and planning 90 or more days ahead.
• Ensure operational strategies support long-term success; identify store opportunities and validate programs and processes such as BOPIS and ship-from-store.
• Directly manage Captains (Supervisors) and influence, coach, and develop the broader store team.
• Manage Captain performance, development, annual reviews, and promotional recommendations; hold teammates accountable for company policies and procedures, including disciplinary and termination recommendations.
• Ensure execution of merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs such as customer loyalty participation, warranty sales, and private label credit card enrollment.
• Model service, selling, and leadership behaviors, and provide knowledgeable product and assortment information to create outstanding athlete experiences.
• Lead, execute, and validate training initiatives, including cross-training leaders; ensure teammates are equipped to serve athletes through coaching, development plans, and stretch assignments.
• Partner with the Store Manager on long-range workforce management and approve Captain staffing plans.
• Oversee payroll and staff scheduling to meet budget goals and respond to athlete traffic and sales trends.
• Partner with the Store Manager and Captains to create hiring strategies, source and interview candidates, and build strong teams.
• Own hiring decisions for Captains and hiring and termination decisions for hourly teammates based on Captain recommendations; coach Captains on interviewing, hiring, and team building.
• Ensure operational guidelines, brand standards, customer service expectations, safety practices, loss-prevention procedures, and company policies are followed.
• Create a welcoming and respectful environment for teammates and athletes, and hold teammates accountable for meeting expectations.

Benefits

• Competitive total rewards package that may include incentives, equity, and benefits.
• Generous suite of benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED