Sales - Assistant Store Manager

Russell Cellular•Gulfport, MS
•$13 - $18•Onsite

About The Position

Russell Cellular is seeking a motivated retail professional to join their team as an Assistant Store Manager. This role is crucial for store success, involving supporting the Store Manager, developing team members, and driving sales performance and operational excellence. The Assistant Store Manager will actively sell products and services, oversee daily store operations, coach Wireless Specialists, and foster a positive, high-performing team environment. Russell Cellular, a leading Verizon Authorized Retailer since 1993, is committed to employee development, community support, and professional growth opportunities.

Requirements

  • Previous retail sales experience required
  • Strong interpersonal, communication, and coaching skills.
  • A passion for helping others succeed and creating a positive team culture.
  • Proven ability to achieve sales goals and influence team performance.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced retail environment.
  • Flexible availability, including weekends, as business needs require.

Nice To Haves

  • Leadership or supervisory experience preferred

Responsibilities

  • Support the Store Manager in leading, coaching, and developing a team of Wireless Specialists.
  • Actively sell Verizon products and services while meeting individual sales goals.
  • Help drive store performance by reinforcing sales behaviors, coaching team members, and ensuring accountability.
  • Assist with recruiting, interviewing, onboarding, and training new employees.
  • Conduct sales observations, performance coaching, and developmental training with team members.
  • Assist with scheduling, timekeeping review, and maintaining appropriate store coverage.
  • Support inventory management, including receiving shipments, inventory counts, device security checks, and inventory audits.
  • Help reconcile cash deposits and maintain accurate operational records.
  • Assist with resolving escalated customer concerns and billing issues while delivering exceptional customer experiences.
  • Maintain a clean, organized, and professional store environment.
  • Serve as the acting leader in the Store Manager's absence.

Benefits

  • Medical, dental, vision, and life insurance benefits
  • 401(k) with employer matching opportunities
  • Paid time off, paid sick leave, and company holidays
  • Employee Assistance Program (EAP)
  • Verizon discounts, sales contests, and performance incentives
  • Career development, advancement opportunities, and paid training
  • Same-day pay options
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