Sales - Assistant Store Manager

Russell Cellular•Gulfport, MS

About The Position

The Assistant Store Manager supports the Store Manager in leading the store, developing Wireless Specialists, and driving sales performance and operational excellence. This is an active-selling leadership role: the Assistant Store Manager sells Verizon products and services, coaches team members, helps oversee daily operations, and promotes a positive, high-performing team environment. The role may serve as acting leader when the Store Manager is absent. Compensation includes a $13.00-per-hour base rate plus uncapped commission. Average earnings are described as up to $18.00 per hour, with the possibility of earning more through commissions. Eligible employees may have access to medical, dental, vision, and life insurance; a 401(k) with employer matching opportunities; paid time off, paid sick leave, and company holidays; an Employee Assistance Program; Verizon discounts, sales contests, and performance incentives; career development and paid training; and same-day pay options. Russell Cellular describes itself as one of the nation's largest Verizon Authorized Retailers, having grown since 1993. The company emphasizes employee development, community support, and opportunities for personal and professional growth. It is an equal opportunity employer and states that employment decisions are based on qualifications, merit, and business needs.

Requirements

  • Previous retail sales experience is required.
  • Strong interpersonal, communication, and coaching skills.
  • Ability to help others succeed and create a positive team culture.
  • Proven ability to achieve sales goals and influence team performance.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced retail environment.
  • Flexible availability, including weekends, as business needs require.

Nice To Haves

  • Leadership or supervisory experience preferred.

Responsibilities

  • Support the Store Manager in leading, coaching, and developing Wireless Specialists.
  • Actively sell Verizon products and services while meeting individual sales goals.
  • Help drive store performance by reinforcing sales behaviors, coaching team members, and ensuring accountability.
  • Assist with recruiting, interviewing, onboarding, and training new employees.
  • Conduct sales observations, performance coaching, and developmental training with team members.
  • Assist with scheduling, timekeeping review, and maintaining appropriate store coverage.
  • Support inventory management, including receiving shipments, inventory counts, device security checks, and inventory audits.
  • Help reconcile cash deposits and maintain accurate operational records.
  • Assist with resolving escalated customer concerns and billing issues while delivering exceptional customer experiences.
  • Maintain a clean, organized, and professional store environment.
  • Serve as the acting leader in the Store Manager's absence.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) with employer matching opportunities
  • Paid time off
  • Paid sick leave
  • Company holidays
  • Employee Assistance Program (EAP)
  • Verizon discounts
  • Sales contests and performance incentives
  • Career development and advancement opportunities
  • Paid training
  • Same-day pay options
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