Assistant Store Manager - Famous Footwear

Caleres • Gretna, NE

27d

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you help provide an engaging shoe-store experience for the whole family. You lead the store in the Store Manager’s absence, motivate and develop associates, and support sales targets and growth goals through coaching, training, and personal example. You promote customer relationships, operational excellence, and a positive, inclusive team culture.

You support recruiting, interviewing, hiring, and training; maintain retail operations and store presentation; and help ensure staffing meets business needs. You take accountability for sales goals and use insights in partnership with the Store Manager to improve results. You also uphold company policies and programs through training, development, inspection, and follow-up, and help identify and develop internal talent. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Manager, as needed.
• Strong cognitive skills, including problem-solving, analysis, decision-making, and financial and quantitative analysis.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule that meets business needs, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• High school diploma or GED is listed under Preferred Qualifications & Education.

Responsibilities

• Inspire associates to deliver strong customer relationships, operational excellence, and consistent service through coaching and example.
• Seek external talent and collaborate with the Store Manager to interview and hire people suited to delivering excellent customer experiences.
• Manage daily retail operations, including pricing, shipping processing, inventory, and store presentation.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Pursue sales goals and work with the Store Manager to use insights and observations to improve store results.
• Foster an inclusive, respectful, positive team environment and support associate engagement, retention, and performance.
• Act as store leader when the Store Manager is away.
• Promote compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and help develop internal talent in partnership with the Store Manager.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate office roles.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet access to earned pay without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED