Assistant Store Manager - Famous Footwear

Caleres • Anchorage, AK

19d

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you help provide a positive shoe-shopping experience for the whole family through customer engagement. You act as store leader when the Store Manager is absent and develop your ability to motivate a team to meet sales targets and growth goals. Through personal example, training, and development, you help build a store culture that earns customer loyalty. You stay knowledgeable about products, trends, and store presentation, and support team education in these areas.

You foster customer relationships, operational excellence, and strong selling behaviors through coaching. You help discover talent by networking, interviewing, and hiring in partnership with the Store Manager. You support daily retail operations—including pricing, shipping, and inventory—and staffing plans based on associate availability, peak days, and seasonal needs. You use sales insights and observations to improve results, promote an inclusive and positive team environment, and support associate engagement and retention. When the Store Manager is away, you assume store leadership, uphold policies and company programs, and help develop internal talent.

The position requires the ability to meet physical demands including regularly lifting up to 40 pounds, frequent movement and physical activity, and remaining mobile on the sales floor for extended periods. The schedule must be flexible to meet business needs, including holidays, nights, weekends, and extended hours.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Experience leading a team and motivating associates to achieve goals.
• Experience mentoring associates in selling techniques and operational processes.

Responsibilities

• Inspire associates and foster a culture focused on customer relationships, operational excellence, and effective delivery.
• Coach associates in selling behaviors and customer engagement.
• Seek and network with external talent; collaborate with the Store Manager to interview and hire candidates.
• Oversee and support daily retail operations, including pricing, shipping processing, and inventory.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Drive sales goals and partner with the Store Manager to apply insights and improve store results.
• Promote an inclusive, positive team environment and support associate engagement, retention, and performance.
• Act as store leader when the Store Manager is absent.
• Ensure adherence to policies and company programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and help develop internal talent with the Store Manager.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code and a supportive small-team setting.
• Access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 employee assistance program with emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED