Free People Assistant Store Manager

Urban Outfitters•Salt Lake City, UT

5d•Onsite

About The Position

The Assistant Store Manager supports the selling, service, and operations of the store to create an engaging and inspiring environment. The role includes developing employees, collaborating with key partners, supporting store operations and visual needs, and helping achieve store goals. The Assistant Store Manager acts as a brand ambassador, enhances the customer experience, supports team leadership and talent development, and contributes to effective business and visual operations. The position is located at 50 S Main St, Salt Lake City, Utah, 84101.

Requirements

Love for the Free People brand.
At least 1 year of store leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for Free People customers.
Create selling initiatives that improve the customer experience and encourage personalized service, product recommendations, and authentic customer connections.
Deliver a seamless omnichannel shopping and event experience using MPOS, POS, and customer service applications.
Guide the team in prioritizing customer service and styling recommendations to drive metrics and achieve store goals; provide timely, specific employee feedback.
Serve as manager-on-duty, driving engagement in each zone through communication, adaptability, collaboration, decision-making, and multitasking.
Support the Store Manager in recruiting, hiring, and retaining talent, and facilitate onboarding for new hires.
Support sales forecasting, scheduling, payroll, and daily zone-chart planning to sustain operating standards.
Use company tools to analyze business opportunities related to product placement, outfitting, and stock levels.
Collaborate with partners on shipment processing, restocking, product placement, visual standards, displays, and timely, accurate omnichannel order processing.
Uphold safety standards, inventory accuracy, product-loss reduction, and company policies and procedures.
Promote an inclusive, people-first environment, encourage open dialogue, support employees, and ensure the team is heard.
Stay current on interoffice communications and share company information, product knowledge, trends, visual priorities, and brand messaging through daily team meetings.
Share insights about customer experience, product, and presentation with the Store Manager.
Support employee development by protecting time with direct reports, setting goals, and providing growth-oriented feedback.