Assistant Store Manager - Famous Footwear

Caleres • Hayward, CA

5d • $23 - $30

About The Position

The Assistant Store Manager at Famous Footwear provides a welcoming, engaging shoe-shopping experience for customers and supports the store’s sales, growth, and operational goals. This full-time people-leadership role helps develop and motivate associates through personal example, coaching, training, and ongoing development. The Assistant Store Manager supports customer relationships, product presentation, and an inclusive, positive store culture.

In partnership with the Store Manager, the Assistant Store Manager supports talent discovery and hiring, staffing levels, retail operations, and improvements to store results. When the Store Manager is absent, this role acts as the store leader, maintains company standards and policy compliance, and helps assess and develop team members. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, decision-making, financial analysis, and quantitative analysis skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver strong customer service and operational execution.
• Coach associates in selling behaviors and provide training and development.
• Seek and network with prospective external talent; collaborate with the Store Manager to interview and hire associates.
• Manage day-to-day retail operations, including pricing, shipping processing, and inventory, using store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales and performance goals, and partner with the Store Manager to use insights and observations to improve results.
• Foster an inclusive, respectful, positive, and supportive team environment.
• Act as store leader in the Store Manager’s absence.
• Support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and work with the Store Manager to develop internal talent.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED