Assistant Store Manager - Famous Footwear

Famous Footwear • PALM COAST, FL

5d • Onsite

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you help provide an engaging shoe-store experience for the whole family. You act as the store leader when the Store Manager is absent and develop your people-leadership skills by motivating associates to achieve sales and growth goals. Through personal example, training, and development, you support a customer-focused store culture, stay current on product and trends, and help educate the team about merchandise and presentation. The role also supports customer relationships, retail operations, staffing, hiring, team development, and compliance with company policies and programs.

The position requires working on the sales floor and performing frequent physical activities, including walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Associates must be able to lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques, and remain mobile on the sales floor for extended periods. The schedule must be flexible to meet business needs, including holidays, nights, weekends, and extended hours.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates to deliver engaging customer experiences and complete operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule that may include holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Experience as a team leader.
• Experience in interviewing, hiring, and training teams.
• Experience mentoring and training associates in selling techniques and operational processes.

Responsibilities

• Inspire associates to build customer connections and maintain a caring, collaborative culture focused on customer relationships and operational excellence.
• Coach associates on selling behaviors and customer engagement.
• Seek out and network with prospective talent, and partner with the Store Manager to interview and hire candidates.
• Support training and development of associates in customer service, selling techniques, and operational processes.
• Oversee daily retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise shoppable.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to the location’s overall performance; partner with the Store Manager to use insights and observations to improve results.
• Promote an inclusive, respectful, positive, and proactive team environment, and support associate engagement and retention.
• Act as the store leader in the Store Manager’s absence.
• Help ensure compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to pursue careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Access to Dayforce Wallet for pay as earned, without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED