Assistant Store Manager - Region #3 Bench

Goodwill of Colorado • Denver, CO

18h • Onsite

About The Position

Goodwill of Colorado is hiring an Assistant Store Manager for its Region #3 bench, covering the South Denver Metro area, including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton, and Parker. The bench role may require assignments outside the immediate geographic area to cover planned or unexpected absences, support team growth and training, collaborate with other managers, and contribute to business development. The position pays $58,180 annually, requires open availability, and applicants must attach a resume. The application deadline is October 22, 2026.

The Assistant Store Manager helps manage the daily operations of a retail store and acts as the Retail Store Manager in that manager’s absence. The role supports store financial goals, sales and donations, and the mission of funding Goodwill of Colorado’s community programs. This hands-on leadership position oversees diverse store functions, develops and empowers staff, and shares accountability with the Retail Store Manager for store performance, budgeting, financial reporting, and profit and loss.

Store operations include merchandising, donation collection, loss prevention, point-of-sale systems, product quality and pricing, customer relations, waste management, recycling, warehousing, and storage. The Assistant Store Manager also supports safety and compliance, employee training, hiring and performance management in at least one department, and may be on call for after-hours alarm notifications. The position may involve travel between stores and reporting to Goodwill administrative offices for training or meetings. Goodwill of Colorado describes its mission as helping individuals, including people with disabilities, people facing employment barriers, and seniors, achieve greater independence.

Requirements

• High school diploma or equivalent required.
• At least 2 years supervising retail operations or similar, with accountability for the success, operations, and financial results of a function or department.
• Proficiency with office equipment, office software such as Word and Excel, and web-based applications such as UKG.
• Ability to manage corporate email and calendars, such as Outlook.
• Organizational skills to manage multiple projects, people, and store functions.
• Ability to work in a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of production processes and environments, including deadlines, quality control, efficient work, and supporting timely production.
• Ability to create, review, and understand statistical information and analyze financial statements to improve store performance.
• Ability to adapt to changing circumstances, make difficult choices, and be accountable for store performance.
• Ability to train, develop, and recognize talent and leadership, and empower teams to manage their departments or functional areas.
• Effective verbal and written communication skills, including communicating upward, downward, and laterally.
• Interest in and empathy for people with disabilities and disadvantages.
• Ability to obtain walkie-stacker and/or forklift certification and safely operate equipment.
• Ability to move among stores in the assigned region according to business needs.
• Ability to work any hours necessary to provide complete store coverage and supervision.
• Ability to report to assigned locations within the region and to designated administrative offices for training and meetings.
• Applicants and employees who drive for company business must meet applicable driver-insurance requirements, undergo an MVR and background check, disclose moving violations or crashes from the past five years, hold a valid Colorado driver license, and comply with applicable vehicle-operation laws. Personal-vehicle use for reimbursed company business requires valid vehicle insurance and a roadworthy vehicle.

Nice To Haves

• Some college is preferred.
• Ability to drive for company business is preferred.

Responsibilities

• Work with the Retail Store Manager to achieve goals and objectives and increase sales and donations.
• Recommend operational procedure changes to improve expense-to-revenue ratios.
• Promote employee safety and ensure adherence to OSHA and CARF standards; may serve as the store’s Safety Representative on the operations and sales safety sub-committee.
• Become certified on and use equipment such as pallet jacks, walkie stackers, forklifts, and hand dollies to train others, uphold safety standards, and move or store donated products as needed.
• Maintain awareness of competitors and retail trends and recommend appropriate actions.
• Maintain strong knowledge of the point-of-sale system.
• Lead and empower retail staff, supporting their safety, productivity, and success.
• Oversee daily operations across store areas, including the sales floor, storefront, donation store, production areas, internal product movement, and storage facilities.
• Hire, manage performance, set employee goals, and make recommendations toward termination for employees in at least one department.
• Maintain current knowledge of and follow Goodwill policies, the Employee Handbook, safety standards, and other applicable policies.
• Partner with the Retail Store Manager on employee training, awareness, and knowledge-transfer meetings.
• Be available on call for after-hours alarm notifications.
• As a bench manager, provide coverage for planned or unexpected absences, support team-member growth and training, collaborate with management to improve store performance, and contribute to business development initiatives.
• Work varied schedules, including weekdays, weekends, evenings, and holidays, and provide complete store coverage as coordinated with the Retail Store Manager.
• Report on time to assigned locations within the region, including permanent or temporary assignments, and attend trainings or meetings at designated Goodwill administrative offices.

Benefits

• Retail full-time employees are eligible for medical, dental, and vision insurance.
• Short-term disability, long-term disability, and life/accidental death and dismemberment coverage are offered to eligible full-time Retail employees.
• Flexible Spending Accounts and voluntary supplemental benefits are available to eligible full-time Retail employees.
• Paid time off includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participants must be at least 18.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
• The position is eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee’s schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED