Full Time Assistant

Pacsun Careers•Augusta, GA

20d

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates team members, supports a customer-focused selling culture, ensures execution of store key performance indicators, and holds employees accountable for company policies and procedures. The Assistant Store Manager supports customer experience, store operations, visual standards, merchandise flow, associate performance and engagement, and the development of a collaborative and accountable team culture. This is a full-time position requiring 32–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Regularly talk or hear; frequently sit, stand, walk, use hands to handle or feel objects, reach, twist, or squat.
Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience and ensure the team does the same.
Handle customer situations in accordance with company policies and procedures, attempt to resolve issues, and escalate as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide performance feedback; recognize and reward outstanding performance.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through enthusiasm for its products, brands, fashion, and trends.
Model company core values and help develop a culture of transparency, collaboration, and accountability.
Build cross-functional partnerships and serve as a PacSun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Balance a strong management presence with approachability and encourage associate feedback and interaction.
Continue learning about products, brands, fashion, and trends.